The phone on City Deals must pick up
Your business must answer the phone when customers call from the City Deals magazine. A real person should talk to every caller to make the ad work.
- Customers scan a code to call your shop directly.
- Missing a call means you likely lose that customer.
- The magazine goes to about 10,000 homes per area.
- Check that your phone number is correct before we print.
- Ask us what reporting is available. Keep your own call log at the shop.
Who this is for: Local shop owners using mail ads
Every ad in City Deals has a button to call your shop. When a person scans the DEAL code, they see a call button on their phone. You must have a real person ready to answer these calls. If the phone rings and no one picks up, the customer will go to another shop.
How the call button works
We print a QR code on your ad. People scan it with their phone camera. A page opens with your offer and a big button that says Call. When they tap it, their phone dials your shop number immediately. This makes it very easy for people in Kendall, Westchester, or Miami Lakes to talk to you.
Prepare your staff for calls
Planned reach: about 10,000 homes per area. Confirm coverage and the next mailing with our team. Your staff should know the City Deals offer by heart. They should be friendly and helpful when the phone rings. If you are too busy to talk, use a voicemail that mentions your special deal.
- Check that your phone number is active and working.
- Tell all workers about the current City Deals offer.
- Test the call button on your own phone once the ad is live.
- Make sure your voicemail box is not full.
- Answer the phone within three rings if possible.
Picking the right number
You should give us the best phone number for your business. This is usually your main desk or a mobile phone you carry. Do not use a number that goes to a long menu or a machine. People want to talk to a person quickly. You can contact us to update your number before the next mail drop.
Track your own calls
Ask us what reporting is available for your issue and how each number is defined. Your own call log is still the clearest record. You should keep a notepad by the phone. Ask every new caller how they found you. If they say they saw the magazine, write it down. This helps you see if the ad is working for your shop.
| Day | Calls from Ad | Notes |
|---|---|---|
| Monday | ||
| Tuesday | ||
| Wednesday | ||
| Thursday | ||
| Friday |
Frequently asked questions
Do you provide a phone answering service?
Ask our team which services and reports are available for your campaign. Decide who will answer incoming calls and how missed calls will be handled before the ad is published.
What if my phone number changes?
You must tell us before we print the magazine. Send an email to info@citydeals.ai to ask for a change.
Can I see a list of who called me?
Ask us what reporting is available for your issue. Your calls come straight to your phone, so keep your own log at the business.
Put your shop in the City Deals magazine.
One printed page. Two codes. People open it on the phone.
Advertise your business
