Your staff must know the City Deals deal
Teach your staff to scan the DEAL code. They must know the offer and how to help customers use the call and map buttons on the phone screen.
- Staff must know which offer is in the magazine.
- Customers scan the DEAL code with a phone camera.
- The screen shows call, map, and offer details.
- Staff should see the phone screen to verify the deal.
- Training helps avoid confusion at the register.
Who this is for: Business owners with walk-in customers
Your staff must know every offer you print in the magazine. They should know how to help customers scan the DEAL code. If a customer shows their phone screen, the staff needs to recognize the offer immediately. This keeps the line moving fast.
How the DEAL code works
Every ad we print has a DEAL code. Customers scan this with a normal phone camera. We do not have an app yet. The code opens a page on their phone. This page has buttons for calls and maps. It also shows the specific offer you chose for that month.
Steps for your team
- Show the magazine to every employee.
- Explain the specific discount or gift in the ad.
- Practice scanning the DEAL code with a staff phone.
- Show them what the 'Call' and 'Map' buttons look like.
- Tell them how to mark the deal as used.
What staff should see
When a customer scans the code, they will show their phone to your staff. The staff should look for your business name and the offer text. You can contact us if you need to see a preview of your digital deal page. Planned reach: about 10,000 homes per area. Confirm coverage and the next mailing with our team.
Staff training checklist
- Do you know the current City Deals offer?
- Can you show a customer where to scan the code?
- Do you know which areas (Kendall, Westchester, or Miami Lakes) we are in?
- Do you know that no special app is needed?
- Do you know who to ask if a code does not scan?
Offer tracking table
Use this table to write down your current offers for your team. You can print this for the break room or the front desk. Different areas like Kendall or Miami Lakes might have different deals if you advertise in both.
| Area Name | Current Offer | Staff Initials |
|---|---|---|
| Example: Kendall | Example: 10% Off | |
Frequently asked questions
Does the customer need a special app?
No. They use the normal camera on their phone to scan the QR codes.
What if the staff forgets the deal?
Keep a copy of the magazine at the register so they can check the offer anytime.
What are the two different codes?
The VIDEO code shows a 30-second video. The DEAL code shows the offer and contact buttons.
Put your shop in the City Deals magazine.
One printed page. Two codes. People open it on the phone.
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